Size when importing image

[ellysgifts]

I am trying to import a jpg file. However, it is huge when I import it and it is out of the range of the box so I am not able to click on it to resize it. I have tried to resize the engraving area temporarily so I can shrink it, but I get an "Out of Memory" error.

Is there a way to resize it to fit the 18 x 12 area?

Thanks in advance

[TimG]

You should try clicking the padlock icon at the bottom of the screen and then trying to resize the imported image, since you should be able to get a hold of it.. You'll need to try to click close to the black outline.
Otherwise, you may even be better served by resizing the JPG prior to import - normally, it's ideal to preserve as much resolution as possible, but there is a such thing as too big and it sounds like that might be the case, here.

Tim