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ellysgifts
05-09-2018, 02:02 PM
Hi,
We tried to do one of the new engravings on a ceramic mug and had this happen. We are not sure where the brownish lines came from. We have tried to clean the engraving with our failsafe Mr. Clean Eraser but to no use. Is this a settings issue or a material problem?

thanks,
Kurt Breither