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Bill
09-22-2012, 02:41 PM
I can not find the file for this item. I have checked the download and my old catelogs. The box list ZCKP10 and bar code 656200082829. Can you help me. The customer has purchased this item, but I can not engrave it. Thanks.

Franklin
09-24-2012, 09:33 AM
Bill,

The scan sheet for crystal ornaments can be found here: http://www.laserengravings.info/forum/content.php?169-ZCKO10-Special

The files are: 6562000833376, 656200078761, and 656200101506 - the bar code you listed is probably on the product itself, and does not correspond to a layout file.

Franklin